Frequently Asked Questions

To help you easily find the answers you’re looking for, we've grouped our most frequently asked questions into clear categories below. Can’t find what you need? Feel free to contact us anytime — we’re here to help.

93 questions · showing 1–12

What is the shipping time for the finished product?

It depends on the mode of transportation, divided into sea, rail, and air. The general shipping time by sea is 40-45 days.

Why we are your preferred skincare customization partner?

All-sided Resources, Professional to Professional, Complete Customization, Direct Manufacturer, Fast Response, Sustained Improvement.

How long is the production lead time?

The production time of skin-care packaging is generally 25-35 days, depending on different materials and bottle molds. When the packaging is ready, the time for mass production is 7-15 days. It can be controlled according to the actual situation of the order, please feel free to contact us.

What documents and certificates can you provide?

We can provide all the documents required for customs clearance and registration (MSDS, product formulations, COA, product stability assessment reports, etc.). Free trade certificates, halal certification, etc. are not a problem. Please feel free to contact us.

Can I purchase my own packaging and send it to your factory to fill the finished product for me?

Yes. But we need you to send us some samples to test for you before you place your order for packagings, such as net content and sealability.

Can I purchase your products in bulk? How is the MOQ?

Yes. Each variety starts at 5000.

Can I get a sample with my own logo?

We only provide quality samples due to the long time and high cost of customized samples. But we provide free packaging design services. Usually, we’ll provide the packaging effect picture with your logo as a reference first. At the same time, the sample will be sent with the packing container you want.

Are your products effective and safe ?

Yes, we control the quality of raw materials and do extensive testing during the development phase to get qualified data to confirm that our products are effective.

Can I get some samples?

Yes, we are pleased to offer you a sample, but you need to pay for the freight cost.

Can I get the ingredient list before testing the samples?

We will provide MSDS (the ingredient list with percentages) after you confirm the final sample and start the official order. However, we will let you know the main ingredients of the product before testing the samples.

Can I make my own logo / brand product with a private label?

Yes, we offer OEM and ODM services. Not only the label, package, and color box, but also the product ingredients and formulation can be customized.

Can you customize the samples/formulation according to my ingredients and efficacy?

Sure! We can customize it to your desired ingredients, efficacy, texture, color, and fragrance based on our mature formulas.

We aim to become the world’s leading cosmetic brand incubator by empowering beauty brands with high-quality OEM/ODM skincare solutions. As a trusted skincare manufacturer and supplier, we are committed to delivering safe, effective, and innovative skincare products that meet global standards and satisfy consumer needs.
?️ No. 839, Sunwen East Road, Torch Development Zone, Zhongshan City, Guangdong Province, China? service@veilta.com
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