INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Is the sample free? How many bottles can I get?

No, we will charge a small free and we generally offer 5-8pcs for each item. You just only pay the shipping cost by PayPal, T/T, or Alibaba.

Why we are your preferred skincare customization partner?

All-sided Resources, Professional to Professional, Complete Customization, Direct Manufacturer, Fast Response, Sustained Improvement.

How is the payment?

50% Deposit for order confirmation, 50% balance payment within one day before delivery.

What is the shipping time for the finished product?

It depends on the mode of transportation, divided into sea, rail, and air. The general shipping time by sea is 40-45 days.

How long is the production lead time?

The production time of skin-care packaging is generally 25-35 days, depending on different materials and bottle molds. When the packaging is ready, the time for mass production is 7-15 days. It can be controlled according to the actual situation of the order, please feel free to contact us.

Can I get a sample with my own logo?

We only provide quality samples due to the long time and high cost of customized samples. But we provide free packaging design services. Usually, we’ll provide the packaging effect picture with your logo as a reference first. At the same time, the sample will be sent with the packing container you want.

INFORMATION ABOUT US

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